Privacy Policy — ZE House of Fashion

ZE House of Fashion ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

We collect personal information you provide directly — such as your name, email address, shipping address, billing information, measurements (for bespoke commissions) and any communications you send to us. We also automatically collect device, browser and usage data through cookies and similar technologies.

2. How We Use Your Information

To process orders, deliver your purchase and provide bespoke services
To communicate with you about your account, orders or atelier updates
To send marketing communications where you have opted in
To improve our website, services and customer experience
To prevent fraud and meet legal obligations

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help operate our business — payment processors, shipping carriers and analytics providers — under strict confidentiality obligations. We may disclose information when legally required.

4. Cookies

We use cookies to remember your preferences, secure your session and understand how you use our site. You can adjust cookie settings in your browser; some features may not function properly without them.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with our legal obligations and resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw marketing consent at any time. To exercise these rights, contact us at privacy@zehouseoffashion.com.

7. Security

We implement industry-standard safeguards to protect your information. However, no transmission over the internet can be guaranteed as fully secure.

8. International Transfers

Our services are operated from Lagos and we ship worldwide. Your information may be transferred to and processed in countries other than your own, with appropriate safeguards in place.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision.

10. Contact

For privacy enquiries, email privacy@zehouseoffashion.com.